Website downtime is one of the most infuriating online experiences, especially if you are a website owner. For instance, if you are running an online store and for whatever reason that your customers cannot access your page, that will result in a loss of profits (and the longer your website remains inaccessible, you could potentially lose a lot of customers as a result).
Fortunately, website downtime can be fixed. One of the best ways to prevent this is to go get a reliable web hosting service provider. That and many other solutions are found in this article, so do read on to find out.
Before Your Site Crashes
1. Buy a Monitoring Service
Pingdom and other monitoring services are a great way for you to ping your website and see if it is still up or not.
2. Get a DNS Backup Service
DNS cache poisoning and other DNS-related problems can occur and you can effectively prevent that from happening by getting a DNS backup service. This service essentially makes a backup of your website’s DNS so that your page can still be accessed in the event that your primary DNS goes down.
3. Create Backups of Your Database
Although this job is already done for you by your web hosting provider, it is still best that you create backups of your own so that you can easily restore your database should any problem arise.
4. Don’t Forget to Renew Your Domain Name
Website owners do not know that they actually have to renew their domain names from time to time to ensure that there will be no problems down the line. I think you can attribute this to the fact that some domain registrars automatically renew your domain for you, but not all of them provide this feature. If that is the case, renew it on your own.
5. Use Google Webmaster Tools
Using Google Webmaster Tools is a must simply because it provides you with nifty features that you can use to prevent website downtimes.
In the Event of a Crash
1. Troubleshoot on Your End
If your website is inaccessible, do not instantly assume that it is because of a crash.
There are times where your own internet connection can go down. If that is the case, phone one of your friends and ask to visit your webpage. If they can access it, there is a problem on your end.
2. Pinpoint the Exact Cause
By using the monitoring tools that I’ve mentioned above, you can easily track down the cause of the downtime.
3. Contact Your Web Hosting Provider Immediately
Assuming that you are subscribed to a reliable hosting service, call them in the event of a website downtime as every minute counts.
4. Don’t Forget to Notify Your Users/Customers
In the event that your website is indeed down, do not leave your users or customers in the dark. Use your social media accounts to discuss the situation and assure them that you are doing everything that you can to restore your website at the soonest possible time.